All NZspa’s are backed by manufacturer warranty including:

5 years warranty for the tub structure;
2 years for Acrylic surface;
2 years for Electronic equipment and controls;
2 years Plumbing Components;

This warranty shall be void if the failure or defect was attributable to any extrinsic cause, accidental damage, improper use, modification, adaptation, neglect, wear and tear, improper installation, improper connection with any peripheral, external electrical fault.

Please be sure to take all appropriate precautions in caring for your NZspa, particularly ph levels and water quality.  We recommend checking water quality once a week, making any necessary adjustments fo PH, Chlorine, Calcium content etc.  Your local spa and pool shop can provide accurate tests for free, and supply all required treatments.